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  • Accreditation decisions reinforce culture of quality and safety at SRH
    Published February 6, 2017

    Scarborough and Rouge Hospital’s (SRH) legacy organization, The Scarborough Hospital, has received its decision from Accreditation Canada for its onsite survey conducted last fall. The legacy hospital, which includes SRH’s Birchmount and General sites, received Accreditation with Commendation.

    Accreditation Canada works with health care organizations across the country to help them improve quality, safety, and efficiency so they can offer the best possible care. The accreditation program is a four-year cycle of assessment and improvement, where organizations work to meet standards and raise the quality of their services.

    The Birchmount and General sites were evaluated on 2,434 criteria and received a 99.4 per cent overall compliance rate with these quality standards. The two sites also met 31 of the 32 Required Organizational Practices (ROPs); evidence-informed practices that mitigate risk and contribute to improving the quality and safety of health services.

    Last fall, SRH’s other legacy hospital, Rouge Valley Health System, announced that it had received Accredited status after undergoing its accreditation survey at its two sites,  the Centenary site and the Ajax and Pickering site, which is now part of Lakeridge Health. The legacy organization also successfully met 31 of the 32 ROPs.

    Both legacy organizations were commended by the surveyors on many levels, including their practices surrounding embracing a culture of patient- and family-centred care, quality, and safety, as well as being innovators in providing an outstanding patient experience.

    “A huge thank you and congratulations to everyone who worked so hard in helping us to prepare for our 2016 accreditations,” said Andrée Robichaud, interim president and CEO of SRH.

    “These results are a testament to the exceptional care we provide to our patients, families, and community each and every day.”

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You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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