Healthcare professionals who visited The Scarborough Hospital from Tianjin, China were so impressed with the hospital’s programs, services and outreach initiatives with the Chinese community that they are interested in exploring a potential future partnership.
“We know The Scarborough Hospital is very good, so we wanted to visit and get to know your services,” said Professor Tian Huiguang, Vice-Chairman of Tianjin Committee of Political Consultative Conference and Deputy Director of Tianjin Public Health Bureau.
She added that her Chinese contacts advised her that TSH was the best hospital to visit in Toronto, with fantastic clinical learning opportunities.
Throughout the tour, which included meetings with the hospital’s Maternal Newborn and Childcare Program, Nutrition and Food Services and Diversity, Equity and Stakeholder Outreach departments, the group was delighted with the innovation and quality of patient care they observed.
“Many people from our city come to Scarborough,” Professor Huiguang. “We even saw a patient today who is from Tianjin, and he told us that he was very satisfied with The Scarborough Hospital.”
The patient was Tim Liu, who moved from China to Scarborough 11 years ago, and is currently recovering from kidney surgery. He described the care he received from hospital staff and physicians as “perfect,” and added that he and his family have always been happy with the services at TSH.
The group also met with Waheeda Rahman, Director of Diversity, Equity and Stakeholder Outreach at TSH, to discuss how the hospital responds to the health concerns of its global community and continually enhances services and community outreach.
They were impressed with the initiatives developed for the Chinese community including the interpretation program, Chinese patient menu and outreach programs that connect our many Chinese patients with the healthcare services they need.
“We were thrilled at the opportunity to discuss our hospital services and programs with the Chinese delegation,” says Waheeda. “TSH is committed to providing services that support our global community, and we are always happy to share how we are enhancing care for our patients.”