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  • “It was the best decision I ever made.”
    Published October 11, 2017

    October 8 to 14 is Emergency Nurses Week and as we recognize the compassionate, high quality care our Emergency nurses deliver each and every day, we also wanted to provide the chance for you to hear directly from them. This year, we asked an Emergency nurse from each of our sites to share why they love working in Emergency nursing and serving our diverse community.

    Dianne Morris-Gillespie, an RN at our Birchmount site shares her story below.

    Why did you choose to work in Emergency Nursing?

    I have been a nurse for the last 26 years at the Birchmount site.  About 10 years ago, I was becoming discouraged and an opportunity opened up in the Emergency Department at the Birchmount.  It was the best decision I ever made to make the change. I have not looked back or regretted my decision since. Working in the Emergency department can be frantic and scary sometimes, but the one thing it isn’t is boring.  No two patients are the same.  Every day I get to learn something new making every experience a rewarding one.

    What do you find rewarding about working at Scarborough and Rouge Hospital (SRH) and in Scarborough?

    I became a nurse because I had a desire to help people. We have such a diverse cultural community at SRH in Scarborough and we always need to be sensitive to the needs of all in our community.

    SRH provides the tools to ensure that we are able to do this for our patients.  The first encounter the patient and their family has is with the Emergency nurse.  We set the tone for the patient and family’s hospital experience. Keeping that in mind, I try always to provide a positive experience for the patient and their family because it is always about the patient.

    If I can bring a smile to one person or uplift them in any way during the course of my shift then I feel like I have accomplished something for the day. Every thank you means everything.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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