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  • Released December 19, 2016

    Plus, five ways to help protect yourself from the flu

    Scarborough and Rouge Hospital’s (SRH) Emergency Departments (ED) are often busier during the winter season as a result of the flu. As always, ED patients are seen on a triaged basis, which means the most serious cases are seen first.

    The EDs at SRH’s Birchmount, General, and Centenary sites are open 24/7 for anyone experiencing a health-care emergency. However, if your health-care needs are not an emergency, there are other community health-care providers that can help, including family physicians; urgent care, walk-in, or after-hours clinics; and Telehealth Ontario (call toll-free to speak to a Registered Nurse at 1-866-797-0000 or TTY: 1-866-797-0007).

    Visiting patients at SRH
    If you have a fever (over 100F/38C) and cough AND one or more additional symptom(s) (including headache, aching muscles, sore throat, and fatigue or weakness) you likely have a flu-like illness and should avoid visiting patients at the hospital. This will prevent the transmission of your cold/flu symptoms to hospital patients and staff. Thank you for your understanding and cooperation.

    Five ways to help protect yourself from the flu:

    1. Get your flu shot, which is available from most family physician offices, community health centres, walk-in clinics, and pharmacies;
    2. Wash your hands with soap and water or alcohol-based hand rub for at least 15 seconds, before and after visiting patients, to help prevent the spread of the flu virus;
    3. Cough and sneeze into your sleeve;
    4. Eat healthy food and exercise; and
    5. Get plenty of rest.

    For more information on health-care options near you, and the flu, visit the Ministry of Health and Long-Term Care’s web pages: Health Care Options and Flu Facts (an online flu information resource).

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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