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  • Discharge Calls Show Overwhelmingly Positive Patient Experience

    Discharge Calls Show Overwhelmingly Positive Patient Experience

    August 15, 2012

    Follow-up calls made to surgery patients after they had been discharged from The Scarborough Hospital show they had an extremely positive experience with their care. Between November 2011 and February 2012, 256 patients were interviewed from the inpatient and same day surgery units at the Birchmount campus, and the Surgery and Acute Surgery units at

  • Nurse Practitioners Provide End-of-Life Care at the Bedside

    Nurse Practitioners Provide End-of-Life Care at the Bedside

    July 20, 2012

    Roland Munro was dying. High-risk surgery that resulted from a sudden fall and post-operative complications left the active, 87-year-old musician in unbearable pain and his children with a heartbreaking task – preparations for end-of-life care. To provide comfort for their father in his final days, Roland’s children enlisted support from Sandra Del Signore, a Nurse

  • Patient Satisfaction Rates Soar on Surgical Orthopaedic Unit

    Patient Satisfaction Rates Soar on Surgical Orthopaedic Unit

    April 20, 2012

    They say the proof is in the pudding, and recent data from a patient satisfaction survey report confirms that there’s a lot more than just the pudding on TSH’s Surgical Orthopaedic Unit that’s very good. The Unit has consistently demonstrated excellent patient satisfaction scores over the past four quarters. The quality of care is outstanding, and the hard

  • Healthcare Professionals from China Visit TSH

    Healthcare Professionals from China Visit TSH

    April 10, 2012

    Healthcare professionals who visited The Scarborough Hospital from Tianjin, China were so impressed with the hospital’s programs, services and outreach initiatives with the Chinese community that they are interested in exploring a potential future partnership. “We know The Scarborough Hospital is very good, so we wanted to visit and get to know your services,” said

  • TSH Receives 2012 Uthayan Inter-Communal Relationship Award

    March 19, 2012

    TSH was honoured to receive the 2012 Uthayan Inter-Communal Relationship Award at the annual Uthayan International Awards Festival on March 18. This award is given to an eminent person or a group who has demonstrated an understanding of the aspirations of the Tamil Canadian Community and has served as a role model in the promotion of

  • TSH Implements Sickle Cell Protocol for ED Patients

    TSH Implements Sickle Cell Protocol for ED Patients

    March 19, 2012

    The Scarborough Hospital has implemented a new Sickle Cell Crisis Protocol in its Emergency Department in an effort to better serve its diverse community. The hospital’s mandate is to meet the unique needs of each and every patient, and by addressing the needs of the large population affected by sickle cell in the Scarborough area,

  • ED Patient Satisfaction on the Rise at TSH

    ED Patient Satisfaction on the Rise at TSH

    March 19, 2012

    Patient satisfaction with the quality of care received at the General campus Emergency Department went up an impressive nine points since April 2011, due in large part to a campaign instituted early last year to improve the ED patient experience. In January of 2011, the hospital set up a committee made up of ED staff

  • ED Geriatric Mental Health Program Improving Care to Seniors

    ED Geriatric Mental Health Program Improving Care to Seniors

    March 12, 2012

    A new program at The Scarborough Hospital’s Emergency Departments (EDs) will improve the care of seniors who may have mental health or addiction issues. The ED-Geriatric Mental Health program (ED-GMH) was recently launched at the Birchmount and General campuses. It “allows staff to use a different lens to see the geriatric population,” says Shirin Vellani,

  • Pharmacist Seeks Prescription for Better Elder-Care

    Pharmacist Seeks Prescription for Better Elder-Care

    February 14, 2012

    The way Freda Leung sees it, it’s not the resources you have, it’s how you make them work together that helps improve quality of care. It’s a philosophy which threads through her holistic approach to geriatrics, ensuring our elders maintain their quality of life at all stages of living and care, especially those with diabetes.

  • Birchmount RN Wins Nursing Hero Award

    Birchmount RN Wins Nursing Hero Award

    May 20, 2011

    Robert Chau learned at a young age the importance of choosing a career where he could help others. His father was a high ranking member of the Vietnamese diplomatic service, who instilled in his son the selfless benefits of helping his community. Today, Robert, an RN in the post-anaesthetic care unit at the Birchmount campus,