• No Need to be Afraid
    Published December 8, 2016

    Ghosts, goblins, spiders, and clowns – these are some of the usual fears you hear of when you ask someone what they’re afraid of. But in a hospital setting, people have other concerns and fears.

    We recently heard from a young boy named Luke who had an MRI and a CT scan at the Birchmount site after a mysterious bump appeared on his head. Despite leaps in technological advancements in diagnostic imaging and thousands of generous donor dollars to purchase these state-of-the-art machines, they remain large and menacing, often making loud noises as they produce the scans.

    Luke’s mom, Jennifer, knew this would be intimidating and expected Luke would have a hard time holding still in the scanning chamber. Thankfully, she had techs Ken and Kerry to come to the rescue.

    “They went above and beyond by giving Luke a full tour of the room to show him how the ‘big computer’, as they called it, was able to take pictures of the insides of his body,” said Jennifer.

    In fact, Luke was made to feel as if he was riding a rollercoaster at Canada’s Wonderland dressed as a Star Wars Stormtrooper during the exam – equating the moving platform and head screen to some of his favourite things.

    The truly patient-centred approach they took helped Luke relax and enjoy his experience. Although he might have walked in scared, he left feeling empowered and ready to conquer the world as the newly dubbed – Magnetic Boy!

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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