The Scarborough Hospital (TSH) has established a Freedom of Information (FOI) Office to handle matters related to the Freedom of Information and Protection of Privacy Act (the Act). The office oversees implementation and administration of access and protection of privacy at the hospital.

TSH collects, uses, discloses and disposes of information for the purposes of operating the hospital in a manner that is consistent with the Act. TSH promotes access to information and transparency of its governance and decision making.

An Overview of FIPPA

The Freedom of Information and Protection of Privacy Act, R.S.O. 1990 (the "Act") is a provincial legislation that came into effect on January 1, 1988. On January 1, 2012, hospitals in Ontario were added to the list of institutions to which the Act applies.

The Act has two main purposes:

1. To provide the public a right of access to hospital information subject to limited exemptions; and 
2. To protect the privacy of individuals with respect to personal information about themselves held by hospitals and to provide individuals with a right of access to that information.

The Act applies to all records that came into the custody or control of the hospital on or after January 1, 2007. Upon request, certain records must be made available, in accordance with the Act.

Requesting Access to Information or Making Corrections to Personal Information

All requests must be made in writing by completing an Access Request Form.

If you are making a request for general information, there will be an initial fee of $5. If the total cost of processing your request exceeds $100, you will be provided with a fee estimate before processing begins and you will be required to pay a deposit of 50% of the total processing costs before The Scarborough Hospital begins to process your request. For further information on fees and costs please refer to the Fee Schedule.

Send your request to:

The Scarborough Hospital

Freedom of Information and Privacy Office

3030 Birchmount Road, 

Scarborough, Ontario 

M1W 3W3

Attention: Freedom of Information and Privacy Coordinator 

If you have further questions regarding the Freedom of Information Program at The Scarborough Hospital, or require further assistance with filing an FOI request, please contact the FOI and Privacy Office at fippa@tsh.to

Appeal Procedure to the Information and Privacy Commissioner of Ontario

Under the Act you may appeal any hospital decision regarding access or correction to Ontario’s Information and Privacy Commissioner within 30 days from the date of receipt of the letter denying your request. Make your appeal by writing to:

Information and Privacy Commissioner/Ontario

2 Bloor Street East

Suite 1400

Toronto, Ontario

M4W 1A8

Provide the Commissioner’s office with:

• Your name, address and telephone number.
• The Access Request Number (case file #) assigned to your request by The Scarborough Hospital.
• A copy of the original request for information that was sent to The Scarborough Hospital.
• The reasons for your appeal.

The appeal must be accompanied by the appropriate fee. Fees vary according to the nature of the request being appealed as follows:

• $25, if the person appealing has made a request for access to a general record under subsection 24 (1) of the Act.
• $10, if the person appealing has made a request for access to personal information under subsection 48 (1) of the Act.

If you have any questions about the access or appeal process, please do not hesitate to contact TSH’s FOI and Privacy Office.

Directory of Records and Personal Information Banks

Directory of Records

Personal Information Banks