At The Scarborough Hospital, we strive to make your experience with us as pleasant as possible. On the menu to the left, you will find links to many of the in-hospital services we offer our patients and visitors, as well as a list of frequently asked questions that may help you find the information you are looking for.
Under the Personal Health Information Protection Act, you have a right of access to your own personal health information.
How do I access my medical record?
Patients requiring copies of their medical records must submit a written request to the hospital where you were treated (Birchmount Campus or General Campus). You can also download the Request Access to Personal Health Information form, complete and submit it to the Health Records Department. Your request will be processed in the shortest time possible, although we have 30 days to respond to any request.
The Scarborough Hospital has developed a brochure that answers some of our patients’ most commonly-asked questions.
Sections in the brochure include how to contact Patient Relations, Visiting Hours, Patient Participation, Privacy, and Useful Information for Patients and Visitors.
Download a copy here.
The Scarborough Hospital is proud to have partnered with Philips Lifeline to provide to the community the Lifeline service. We take comfort in knowing that our patients can continue to live confidently and independently in their homes with the reassurance that help is available at the push of a button.
Lifeline is an easy-to-use medical alarm service that lets you summon help any time of the day or night—even if you can’t speak. All you have to do is press your Personal Help Button, worn on a wristband or pendant, and a trained Personal Response Centre Associate will ensure you get help fast.

Patients and visitors at The Scarborough Hospital can now enjoy free wireless access to our guest wi-fi network, allowing users to send and receive email and surf the internet on their own wireless-enabled laptops or devices.
The guest network is available in all patient areas of the hospital.