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  • Released June 15, 2014

    The Scarborough Hospital (TSH) celebrated many of its accomplishments over the past year and welcomed a new Chair of its Board of Directors at its Annual General Meeting (AGM) held yesterday evening.

    TSH continues to deliver solid fiscal management, ending the 2013-2014 year on budget with an operating surplus of $1.4 million. Operating efficiencies were realized through numerous strategies, including TSH’s adoption and spread of LEAN quality improvement methods across the hospital. Concurrently, the hospital maintained or enhanced patient safety, quality of care and a healthy workplace for its team. Several examples were highlighted at the AGM:

    • The hospital’s two Emergency Departments had the lowest overall wait times among hospitals in the Greater Toronto Area (GTA) for fiscal year 2013-2014.
    • TSH’s performance in Ontario’s pregnancy, birth and childhood registry – known as the Better Outcomes Registry and Network (BORN) – not only exceeds its peer hospitals, but in many cases also rates ahead of the entire province.
    • Following on the heels of TSH attaining Exemplary Status by Accreditation Canada in 2013 with a 98.8 per cent compliance rate, the hospital’s Laboratory Services also scored high in standards set out by the Ontario Laboratory Accreditation this past fall, averaging 95 per cent across both campuses.
    • TSH achieved a Gold Quality Healthcare Workplace Award from the Ontario Hospital Association and Ministry of Health and Long-Term Care acknowledging the hospital’s sustained focus on a healthy workplace and on patient safety and quality of care.

    TSH has a long track record of innovation and health system leadership. This year’s highlights include:

    • An innovative research project of TSH’s Mental Health program that uses internet-assisted Cognitive Behavioural Therapy (iCBT) to assist outpatients who may benefit from online-based therapy;
    • TSH was one of a small number of community hospitals in Canada to be selected earlier this year to participate in a three-year case study on a new national standard on psychological health and safety in the workplace led by the Mental Health Commission of Canada;
    • The development of “Code: Career” by TSH’s Human Resources team, a first-of-its-kind program among Ontario hospitals, provides an integrated approach to supporting the personal and professional goals of the hospital’s staff, physicians, and volunteers ; and,
    • Developing and fostering integrations with other health service providers to improve patient transitions back into the community, including Assess and Restore strategies for frail seniors that have been identified as leading practice.

    New Board Chair
    Also at the AGM, TSH announced the appointment of Janet Dalicandro, Co-Founder and President of Enrichment Enterprises Inc., as the new Chair of its Board of Directors. Janet, who has been with TSH’s Board of Directors since 2013, takes over the position from Stephen Smith, who has served as Chair of TSH’s Board of Directors since 2011. Stephen will continue on the Board as Past Chair.

    “I am pleased and excited to be serving as the new Chair for The Scarborough Hospital’s Board of directors,” said Janet. “Over the past year, I have had the privilege of working with so many talented and dedicated colleagues on the Board and with Robert Biron, TSH’s President and CEO and his team, as well as with community partners in the health care and social services fields in Scarborough and within the GTA. These experiences have proved invaluable in my position as a Board member and I look forward to continuing this important work as Chair of the Board at The Scarborough Hospital.”

    Janet thanked Stephen for his strong and unwavering leadership as Board Chair. “Having worked with Stephen, the Board, and Robert Biron and his team has been an incredible experience, and I am excited to have this opportunity to provide leadership to this remarkable group of people and hospital.”

    In addition to her experience in health care and social services, Janet has in-depth experience in corporate and not-for-profit board governance leadership with a particular strength in strategic planning. She has very strong facilitation experience seeking stakeholder alignment and building community relationships and partnerships.

    “It’s an honour to be welcoming Janet as our new Board Chair,” said Stephen. “The last three years have been unbelievably rewarding for me and I feel privileged to have been able to serve this exceptional hospital and health care team, who provide excellent care to our patients and community. The Board could not have chosen a better person to lead them going forward and I am sure Janet will find the experience equally gratifying.”

    Other changes to TSH’s Board of Directors include:

    Outgoing Directors:

    • Dr. Jagdish Butany, Consultant, Cardiovascular Pathologist, Director Autopsy Services, University Health Network
    • Warren Law, Senior VP, Compliance, Regulatory and Stakeholder Relations, Ombudsman, ICICI Bank Canada
    • Patrick McGrade, VP and Associate General Counsel–Enterprise, Tim Hortons Inc.
    • Joshua Wong, President and CEO, Opus One Solutions

    Incoming Directors:

    • Bonni Ellis, Founding/Managing Partner, Ellis Mendicino LLP
    • Dale Lawr, Chief Risk Officer, Infrastructure Ontario
    • Alan Mak, Partner, Ferguson + Mak LLP
    • Brad Sinclair, Registrar, College of Dental Hygienists of Ontario

    Continuing Directors:

    • Christian Buhagiar, Vice President, Education at the Institute of Corporate Directors
    • Drupati Maharaj, Diversity Consultant
    • Lyn McDonell, Governance, Strategy and Organizational Effectiveness Consultant, The Accountability Group Inc.
    • Valerie Carter, Director, External Relations, Ontario Chiropractic Association
    • Krishan Suntharalingam, Chartered Accountant, Suntharalingam Professional Corporation
    • Helen Giffen, President, HG Communications Inc.

    “I can’t say enough about the tremendous dedication and contribution that Jagdish, Warren, Patrick and Joshua have made to the Board and the hospital,” said Stephen. “As sad as we are to see these individuals depart, we are also excited to welcome an equally dedicated and talented group of men and women who have volunteered to continue in their stead.”

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Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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