• Released April 7, 2015

    The Scarborough Hospital (TSH) is pleased to have received candidacy status towards becoming a Best Practice Spotlight Organization (BPSO) from the Registered Nurses’ Association of Ontario (RNAO) – a concrete reflection of the hospital’s vision to be recognized as Canada’s leader in providing the best health care for a global community.

    “Providing an outstanding care experience that meets the unique needs of each and every patient is at the heart of our work at The Scarborough Hospital,” says Robert Biron, President and CEO, TSH. “As the first hospital in the Central East Local Health Integration Network to acquire BPSO candidacy status, this recognition is a testament to the leadership of our team. It exemplifies the strengths and best practices already in place at TSH, and is well-aligned with our strategic priorities and keeping patients first in all that we do.”

    TSH is poised to be officially designated as a BPSO in 2018, upon successful completion of this three-year candidacy. BPSOs are health care and academic organizations selected by RNAO to implement and evaluate its internationally acclaimed best practice guidelines (BPGs). These guidelines incorporate evidence-based practice to enhance patient outcomes.

    “We are thrilled to be selected by the RNAO for BPSO candidacy,” says Rhonda Seidman-Carlson, Vice-President, Interprofessional Practice and Chief Nursing Executive, TSH, and Immediate Past President, RNAO. “The Scarborough Hospital is continuously working to optimize the role of nurses and promote collaboration among our interprofessional teams. This candidacy is practice-driven; it is an investment into the nursing practice, all practitioners, and ultimately, patient care.”

    Throughout its BPSO candidacy, TSH will implement eight RNAO BPGs that will positively impact the health and well-being of its patients, including:

    • Corporate
      • Client Centred Care
      • Assessment and Management of Pain
    • Clinical/Healthy Workplace
      • Developing and Sustaining Interprofessional Health Care
      • Caregiving Strategies for Older Adults with Delirium, Dementia and Depression
      • Preventing and Managing Violence in the Workplace
      • Strategies to Support Self-Management in Chronic Conditions
      • Breastfeeding
      • Assessment and Care of Adults at Risk for Suicidal Ideation and Behaviour

    “By formally implementing these guidelines, we are committing to the highest standard of excellence in care to all of our patients, from the elderly, to people living with chronic disease, to vulnerable young families, and more,” says Kim Brophy, a Clinical Resource Leader and Improvement Facilitator who will lead the BPSO project at TSH.

    As part of the evaluation process, TSH will collect and report indicators through Nursing Quality Indicators for Reporting and Evaluation (NQuIRE), a database of quality indicators designed for BPSOs to systematically monitor the progress and evaluate the outcomes of implementing RNAO BPGs in their organizations. Years 1 and 2 of TSH’s BPSO candidacy will focus largely on executing and refining BPG recommendations within each area, with an emphasis on ongoing evaluation and sustainability in Year 3. Evidence from these BPGs will be incorporated into standards of practice, policies and protocols across the various professions at TSH.

    A BPSO Corporate Steering Committee has been established to implement the hospital’s BPGs. Chaired by Kim, the committee is comprised of dedicated BPG leads who are accountable for meeting quarterly and annual targets. The leads have also identified champions within their respective areas who will influence knowledge transfer and uptake of BPGs and identify recommendations for specific areas, as well as hospital-wide.

    “The Scarborough Hospital has already been successful in using the champion model to promote practice changes from RNAO BPGs relating to falls, pressure ulcer prevention and nurse fatigue,” adds Kim. “We are confident the hospital will mirror those successes with the BPGs put forth through our BPSO candidacy.”

    A BPSO-specific web page that will highlight the hospital’s goals and progress to date, and share stories about hospital champions and patients who are benefiting from this work, is currently in development for the TSH website.

    For more information on BPSOs, please visit The new cohort of BPSO candidates, including TSH, will be officially introduced by RNAO at its Annual General Meeting on Friday, April 17.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

  • eNewsletter Sign Up

    Select Language: