Nurallah Rahim, Patient Care Director of Surgical Services, Orthopaedics and Rehabilitation at The Scarborough Hospital (TSH) has a very special opportunity to assist a teaching hospital in Pakistan with their surgical program.
On January 31, Nurallah headed out to the Aga Khan University Hospital in Pakistan where he will conduct a surgical audit of the 599 bed facility. Established in 1985, the provides high quality care to more than 50,000 inpatients and approximately 600,000 outpatients per year. Services include Medical (including Cardiac), Surgical, Obstetrics, Gynaecology, Paediatrics, Psychiatry and Oncology.
The Aga Khan University Hospital is part of the Aga Khan University, which is a lead organization within the Aga Khan Development Network.
In 2008, when the Aga Khan community reached out to its members asking for volunteers, Nurallah (a member) immediately completed an application form and submitted his resume.
“After I sent the information, I didn’t really think about it beyond that,” said Nurallah. “Then, in June 2013, I received a call letting me know that they had pulled my resume from their database and following an extensive interview, I was selected as a volunteer to do the surgical audit for the Aga Khan University Hospital.”
The audit involves reviewing operating room (OR) processes from surgery to recovery, including the transfer of the patient to a bed. It will also include reviews of policies and procedures relating to OR processes, medical record documentation, the process for sending samples obtained during surgery to the lab for testing and reporting, and the OR liaisons with other areas such as anaesthesia, radiology and laboratory services.
“There is a lot of work involved and so, for the past six months, I have been online with the hospital reviewing and developing policies, current standards and best practices,” explained Nurallah. “Now, it is time to be there in person to observe and validate their processes and help them to effectively operationalize their surgical program.”
Nurallah is now in Pakistan volunteering his time over a six week period, returning to TSH on March 17.
“I see this as a privileged opportunity in terms of being able to offer my expertise to this hospital towards the betterment of society,” said Nurallah. “I am excited and nervous. I want to make a difference and hope that I can meet their expectations and be aware and respectful of the differences in our cultures.
“I look forward to sharing my experiences, as well as learning from theirs.”
During Nurallah’s absence, Jacqui Ho, Patient Care Manager, Endoscopy and Specialty Clinics, will be the Interim Patient Care Director of Surgery, Orthopaedics and Rehabilitation.