Menu

Accessibility for Ontarians with Disabilities Act (AODA)

In 2005, the Ontario Government passed a law called the Accessibility for Ontarians with Disabilities Act (AODA) to ensure a more accessible province for people with disabilities. The goal of the AODA is for all of Ontario to be fully accessible by 2025. All public sector organizations including hospitals must be in compliance by 2021.

Our Commitment to Accessibility

Under the AODA, Ontario hospitals must meet accessibility standards to identify, remove and prevent barriers. The Scarborough Hospital (TSH) is committed to becoming fully accessible and compliant in all accessibility standards and in creating a welcoming, barrier-free environment for patients, staff and the community.

Accessibility Plan

TSH’s Accessibility Plan is prepared each year by the co-chairs of the Accessibility Advisory Committee (AAC). The plan identifies and actions the removal and prevention of barriers that impact the accessibility of people with disabilities, including our patients, their families, staff, volunteers and community members who work in or use the hospital services. This report summarizes the measures that TSH has taken to date and the activities of the Accessibility Advisory Committee for the coming year.
2016-2018 Accessibility Plan

Assistive Devices

At TSH, we are committed to ensuring that our patients clearly understand clinical issues and health outcomes. The hospital provides assistive devices for our patients and ensures that staff members are knowledgeable about how to access and use these devices. Devices include, but are not limited to:

  • Staxi Chairs, which are available at both main campuses
  • Accessible washrooms, which are available at all of our locations
  • Text Telephones (TTY) and access to sign language, which are available for deaf, deafened, and hard of hearing patients

Assistive devices are located in Patient Registration and on the following units/departments across both campuses:

Emergency Department:

  • Uniphone 1,000 TTY (one phone at each site)
  • Hearing stickers (several rolls at each site)
  • Pocket Talker Pros/Stetoclip (two pocket talkers with adapters at each site)
  • Neck loop for Pocket Talker (two loops at each site)
  • Call Alert 100 (one alert at each site)

Medicine Program (CP4 General campus and 4D Birchmount campus)

  • Uniphone 1,000 TTY (one phone at each site)
  • Pocket Talker Pros/Stetoclip Headsets with adapters (one at each site)
  • Neck loop for Pocket Talker (one loop at the General campus)
  • Extension cord for Pocket Talker (one cord at the General campus)
  • Call Alert 100 (one at each site)
  • In-line phone amplifier (one at each campus)
  • Alert Master 6,000 for labour and delivery (one at each site)

For units or departments at TSH that wish to acquire assistive devices for their patients, please contact the Canadian Hearing Society at 416-964-9595 to place an order. Charges and fees will apply to the relevant unit/department placing the order for any assistive device.

Additional Documents