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The Scarborough Hospital (TSH) is a Best Practice Spotlight Organization (BPSO) candidate, poised to be officially designated as a BPSO in 2018.

BPSOs are health care and academic organizations selected by the Registered Nurses’ Association of Ontario (RNAO) to implement and evaluate its internationally acclaimed best practice guidelines (BPGs). Evidence from these BPGs will be rolled into standards of practice across the hospital to improve patient experiences and outcomes.

Meet the faces of BPSO at TSH as they share what these guidelines mean for patients, the hospital, and the community through a BPSO Q&A series.

Developing and Sustaining Interprofessional Health Care

Ade Oyemade, Manager, Interprofessional Education (IPE), Professional Practice Leader (PPL) Nursing, Nurse Resource team (NRT), and Centralized Scheduling Office

Ade (AO) has been a part of the TSH family for seven years, primarily working as a manager within the Interprofessional Practice department. As the manager for IPE/PPL nursing, she has led corporate nursing initiatives using evidence-based practice tools to create structures required to optimize the role of registered nurses and registered practical nurses, and provides leadership for students at TSH. For the last four years, Ade has managed the Nurse Resource Team (NRT) and Scheduling office, working in collaboration with other programs to contribute to positive patient experiences across the organization.

On the Job

TSH: Did you always want to work in health care?

AO: I always knew I wanted to be a nurse. I cared for children with disabilities and this was very rewarding for me.

TSH: Why did you become a BPSO lead?

AO: It is an opportunity to build on the current model of care work, and to support health care professionals to work effectively by addressing team and patient goals together, in order to improve patient outcomes.

TSH: In your eyes, how does BPSO candidacy impact patient care?

AO: It’s a great opportunity for all leaders to focus on work that impacts and promotes quality patient care. BPSO candidacy definitely elevates our hospital’s profile and showcases the great work we do here!

TSH: What is the best professional advice you’ve ever received?

AO: To never stop learning. Knowledge is power.

Off the Clock

TSH: Who would play you in a movie?

AO: Sandra Bullock

TSH: Early bird or night owl?

AO: I wake up early to pray before starting my day.

Jennifer Istvan, Manager, Interprofessional Practice

Jennifer (JI) has worked at TSH for almost six years. She manages the Physiotherapists, Occupational Therapists, Occupational/Physiotherapy Assistants, Speech Language Pathologists, Registered Dietitians, and Social Workers across both campuses and the satellite clinics. Jennifer also oversees Interprofessional Practice at TSH. In this role, Jennifer ensures that all disciplines (except nursing) are working to their full scope of practice, and that each discipline is recognized for the unique contribution they make in caring for patients.

On the job

TSH: Did you always want to work in health care?

JI: Yes. I grew up near a children’s rehab centre and I volunteered there as a teenager. My experiences at that organization convinced me to focus on a career in health care. Many years later, I ended up working for that organization.

TSH: Why did you become a BPSO lead?

JI: As the manager for many of the health disciplines I have seen, first-hand, the difference interprofessional collaborative care can make to a patient’s quality of care and health outcomes. In addition, when staff are engaged in interprofessional care, it allows them to work to full scope of practice and fully optimize their professional skills.

TSH: In your eyes, how does BPSO candidacy impact patient care?

JI: Interprofessional care has been shown to produce better outcomes for patients, and is a more effective and efficient way of delivering health care.

TSH: What is the best professional advice you’ve ever received?

JI: Really listen to what is being said, and what is not being said. Only then can you more fully understand a situation.

Off the clock

TSH: Name the first concert you ever went to.

JI: In 1976, I went to see the Bay City Rollers. I have loved going to concerts ever since!

TSH: What’s your favourite way to relax?

JI: Being by the lake and enjoying time with my family and friends.