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Code Of Conduct

Respect  •  Accountability  •  Courtesy & Professionalism  •  Respectful Communication  •  Inclusion

Teamwork  •  Recognition  •  Conflict Resolution  •  Confidentiality  •  Empathy

This code applies to all health care and service providers, students and volunteers at The Scarborough Hospital.

  • We treat each other with respect as we provide health care services.
  • We are accountable for our actions.
  • We are polite, courteous and professional in our interactions.
  • We speak clearly, listen actively, and use appropriate words, tone and body language.
  • While we value the diversity of all, we speak English in the workplace to ensure everyone is included.
  • We provide timely information and assistance to each other.
  • We seek input into decisions and value differing opinions.
  • We appreciate and acknowledge each person’s role, profession and contribution.
  • We give constructive feedback and resolve conflicts respectfully.
  • We respect the confidentiality of personal information.
  • We apologize for our mistakes and learn from them.