What We Offer

The Psychogeriatric Outreach program (POP) at SRH conducts assessments and provides reports with recommendations for nursing home staff to help them manage patients who are presenting with concerning behaviours, including agitation, aggression, depression, resistance to care, psychotic symptoms or other indications of mental illness. The service is available to address the needs of patients and staff in the early stages of managing difficult behaviour in an attempt to avoid hospitalization.

The program is associated with Psychogeriatric Resource Consultation Program (PRCP). The team members, which include a registered nurse, occupational therapist and a psychiatrist, visit nursing homes regularly on a monthly basis.


Referrals are accepted from the following Central Scarborough Nursing Homes:

  • Bendale Acres
  • Hellenic Home for the Aged – Scarborough
  • Kennedy Lodge Nursing Home
  • Leisureworld Senior Care Corporation – Scarborough
  • Mong Sheong Scarborough Long-Term Care
  • Rockcliffe Nursing Home
  • Shepherd Lodge
  • Tendercare Nursing Home Ltd.
  • The Wexford Residence
  • Scarborough McNicoll – Yee Hong Centre for Geriatric Care
  • Houses of Providence
  • Chester Village

Staff receive referrals from a designated person, usually a social worker, who acts as the liaison for the facility/nursing home. The designated person provides regular updates about the patient’s status.

Referrals must be sent with consent from the patient’s Power of Attorney and an order from the resident physician.

POP can also help to arrange a pre-planned admission to TSH’s psychiatric unit, if needed and if beds are available, in an attempt to avoid unnecessary visits to the emergency department.

Where To Find Us

Birchmount site
3030 Birchmount Rd.
Scarborough, ON

416.495-2400 ext 5188 or ext 5189
Monday to Friday
9 a.m. to 5 p.m.