• Released August 22, 2013

    The community, hospital staff and physicians will be asked for their feedback on a possible merger between The Scarborough Hospital (TSH) and Rouge Valley Health System (RVHS) during an engagement process that launched a new website and stakeholder consultations this week.

    This stakeholder engagement initiative, which will run until late October, is part of a process in which RVHS and TSH are exploring the potential benefits and risks of a merger of the two hospital corporations.

    The hospitals have chosen the theme of Leading for Patients because it summarizes their shared vision for the future:

    “We wish to create an integrated system of health care services that meets the needs of the people in our community, provides appropriate access to care, delivers an outstanding experience for patients and their caregivers, and uses our resources efficiently so that these services are sustainable into the future.”

    RVHS President and CEO Rik Ganderton said, “It’s important to note that no decisions regarding a potential merger have been made at this point. Listening to our communities is key to this process and we invite and encourage everyone’s participation. Our goal and responsibility is to ensure that local residents have access to high-quality and safe hospital care, while using tax dollars efficiently and effectively.”

    TSH President and CEO Robert Biron adds, “Our hospitals are leading health care transformation for the betterment of our patients and the communities we serve. To arrive at the best solutions, we need to reach out to our many stakeholders to obtain their valued input. We have introduced numerous ways for our stakeholders to get informed and engaged, and we look forward to their participation.”

    Multiple opportunities for input: meetings, telephone town halls, new website

    As part of the Leading for Patients engagement initiative, many opportunities are being provided to the community so that they may actively participate in the process, including roundtable meetings, telephone town halls and a new website.

    The newly launched website – – explains how the hospitals can build a new, stronger integrated model for delivering health care services and enables the community to provide online input and feedback.

    The website will include the latest news, reference materials, and general information about upcoming events. In addition, the site will include workbooks prepared by staff and physicians assessing areas of strength and potential opportunities for integration in

    patient services and back-office departments (administrative functions). There are feedback forms for the public to respond online.

    The website will also offer updates on future roundtable meetings with community groups and call-in information for planned telephone town halls, which will be open to the public. In addition, on-line surveys will provide staff and community residents with an opportunity to share their views in English, Chinese and Tamil.

    Decision-making process

    In November, the two hospital boards of directors will evaluate the benefits of a possible merger and will carefully consider input from stakeholders. A decision to merge the hospitals would be subject to approval from the Central East Local Health Integration Network Board and ultimately the Minister of Health and Long-Term Care.

    For more information, please visit

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Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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