• Released March 4, 2016

    Flu cases are on the rise with the late peak of flu season in Canada and The Scarborough Hospital (TSH) is anticipating higher patient volumes for its Emergency Department (ED) into the spring. It is important for those experiencing milder flu symptoms to know that there are other places within the community that can provide care.

    ED patients are seen on a triaged basis, which means the most serious cases are seen first. If your health care needs are not an emergency, other health care providers that can help include:

    • Family physicians
    • Urgent Care, Walk-in, or After Hours Clinics
    • Telehealth Ontario(call toll-free to speak to a Registered Nurse at 1-866-797-0000

    or TTY: 1-866-797-0007)

    Protecting Yourself and Others

    The best way to prevent the flu is to get your flu shot, which is still available from most family physician offices, community health centres, walk-in clinics, and pharmacies. The flu shot is your best line of defense against the flu, and by getting your shot, you’re also helping to protect your family and friends. Check out TSH’s 2015 Stick It to the Flu campaign video to learn more.

    Proper hand hygiene goes a long way to help keep yourself and others healthy. If your hands are not visibly soiled, hand sanitizer is an effective way to keep your hands germ-free. Washing with soap and water for at least 15 seconds also helps prevent the spread of the flu virus, which can live on your hands for several hours.

    Visiting Patients at TSH

    If you are experiencing symptoms such as fever, cough, headache, muscle pain, sore throat, fatigue, weakness, nasal congestion, runny nose, nausea, vomiting, or diarrhea, you should avoid visiting patients at the hospital. Instead, consider sending them a card or email, or give them a call. This will prevent the transmission of your cold/flu symptoms to hospital patients and staff.

    For more information on health care options and the flu, visit the Ministry of Health and Long-Term Care’s web pages:

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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