Donna Spiller is a Unit Clerk in the Surgery department at the Birchmount campus – and has also been a surgical patient. In this video, Donna discusses her experience, and how it helps her deliver even better service to patients in her role as a unit clerk. Donna’s story is another great example of The Scarborough Hospital’s approach to Patients as Partners. For more information on this strategic goal, check out page 10 of our strategic plan.
Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.
You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.