• Released February 6, 2013

    After months of extensive and broad consultation, The Scarborough Hospital is sharing the proposed options for the hospital’s future.

    Under both options, the Emergency Departments at the General and the Birchmount campuses will continue to provide 24/7 care with all the supports necessary to do so. For most of our patients who access hospital services through the emergency department, very little will change.

    But changes are necessary to respond to the transformation in the way hospitals are funded by the Government of Ontario. TSH embarked on a strategic plan refresh in an effort to respond to that transformation; this process included discussions with our physicians and hospital staff, as well as feedback from the public.

    The options put forward based on that process include consolidation, which will improve care. In healthcare, studies show that quality is related to the quantity of similar procedures performed.

    “Simply put, when it comes to medical procedures, the more you do, the better you are,” says Dr. John Wright, TSH President and CEO. “By consolidating programs, these changes will improve the quality of care we can deliver to our patients.”

    Some of the key changes that are being considered are outlined below:

    • One site will focus on ambulatory care and same day surgery, while the other will focus on in‐ patient surgery.
    • Maternal and childcare services, which are now delivered at both sites, will be consolidated at one site to create a centre of excellence and improve the quality of care. The Emergency Department at the campus where the program is located will have enhanced supports in place to receive and treat these patients.
    • Community based healthcare providers will play a larger role in the delivery of care. Over time, services that do not need to be in an acute care hospital will be delivered at the community level.

    Over the next few weeks, TSH will be reaching out to stakeholders and providing a number of ways for the community to engage with us as we examine these options. These include:

    Four community information sessions at the Scarborough Civic Centre: Monday, February 11 from 2:30 to 4:30 p.m. and 7:00 to 9:00 p.m.; and Wednesday, February 20 from 2:30 to 4:30 p.m. and 7:00 to 9:00 p.m.

    Two engagement sessions at local shopping centres: Tuesday, February 19 from 10 a.m. to 9 p.m. at Bridlewood Mall; and Tuesday, February 26 from noon to 7 p.m. at Agincourt Mall.

    An online survey available through

    We will also be conducting focus groups and sharing information through a presentation on our website.

    “We know change can be difficult, but in working with our staff, physicians and the community, we want to ensure any transition is as smooth as possible and maintains a focus on providing the best possible healthcare to the residents we serve,” says Dr. Wright.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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