• SRH expands patient demographic data collection initiative
    Published August 16, 2017

    Every day at SRH we focus on delivering exceptional care to our patients and their families. As we grow together as one hospital, it is important to learn more about who we serve to ensure that we are meeting our patients’ unique health care needs.

    We ask SRH patients to voluntarily share demographic information to help us deliver more personalized and equitable care for patients in our diverse community. Over time, this information will help our staff to develop programs and services to better serve our diverse population.

    Last September, we launched the patient demographic data collection initiative at patient registration areas of the Birchmount and General sites.

    We currently ask SRH patients who are in-patients or same-day surgery patients to voluntarily share the following information with the hospital:

    • ethnicity
    • ability status
    • length of time in Canada
    • family income

    On August 16, we expanded the patient demographic data collection initiative to new areas of the hospital. Patients will now be asked for demographic information at patient registration and:

    • pre-admitting;
    • emergency departments; and
    • mental health satellite sites.

    As we grow together as one hospital, we will continue to work towards harmonizing and standardizing our systems and processes. This is an important hospital-wide initiative, and will be expanded to all three SRH sites as part of the ongoing integration process. We appreciate our patients’ and their families’ support with this initiative, and look forward to collaborating with our community to deliver exceptional care that meets the unique needs of every patient.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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