• Released April 18, 2013

    The Scarborough Hospital (TSH) has been recognized for its “commitment to ongoing quality improvement” with the revising of its standing from Accredited to Exemplary Status for its three‐year designation from Accreditation Canada.

    In November, TSH hosted five Surveyors and underwent a rigorous week‐long evaluation of both the General and Birchmount campuses. In the report from Accreditation Canada, some areas were identified for improvement.

    In line with Accreditation Canada’s process, TSH was given a follow‐up opportunity to address these areas. Staff, physicians and volunteers worked very hard over the past five months and on April 2 submitted evidence on the steps it has taken to address those areas.

    In addition to its revised standing, TSH’s overall compliance rate is now 98.8 per cent. This result reflects its efforts following Accreditation in 2009 when it received an overall compliance of 96 per cent.

    “While our results in November didn’t reflect what I knew TSH could achieve, it provided us with the opportunity to refocus our efforts on ensuring we are providing the highest quality of care to our patients. The awarding of Exemplary Status now reflects the excellence and dedication of our staff, physicians and volunteers,” says Dr. John Wright, President and CEO, The Scarborough Hospital. “I would like to applaud everyone at TSH for their commitment and effort to achieve this wonderful accomplishment.”

    Accreditation Canada is a non‐profit organization that sets standards for quality and safety in healthcare.

    “This achievement demonstrates your organization’s determination and commitment to ongoing quality improvement. We applaud your leadership, staff, and accreditation team members for their efforts and dedication to the provision of safe, quality health services,” it states in the letter from Accreditation Canada.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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