• Released October 15, 2015

    The Scarborough Hospital (TSH) is pleased to announce the new Chair and Vice Chair for its Community and Patient Advisory Council (CPAC). TSH’s Board of Directors appointed Patrick Sherman as Chair and Ron Lowe as Vice Chair at its meeting earlier this month.

    Patrick (Pat) Sherman, Chair, TSH CPAC

    Patrick Sherman has spent the last 15 years consulting to the Ontario health sector, specializing in corporate governance, information privacy, and security. He worked with the Royal Ottawa Hospital assisting them with compliance to the Personal Health Information Protection Act that came into effect in Ontario in 2004. He also consulted with eHealth Ontario and the Ministry of Health and Long-Term Care with the implementation of electronic patient health records.

    Prior to working as an independent consultant, Patrick had a successful 32-year career with IBM Canada in various senior management positions. Since leaving IBM, he helped build three new companies and has served as a Director            of a publicly traded Canadian corporation. He also has extensive experience with mergers and acquisitions. Early in his career, Patrick served for five years with the Canadian Armed Forces ─ Royal Canadian Air Force in far northern Canada.

    Patrick has been a resident of Scarborough for more than 35 years. He has volunteered to serve on TSH’s CPAC as a way of giving something back to his community.

    “I volunteer on The Scarborough Hospital’s Community and Patient Advisory Council to advocate on the community’s behalf to The Scarborough Hospital and the Ontario government, and also to advocate to the larger community on behalf of the hospital,” says Patrick. “This is a positive way of supporting and giving back to my community. I am passionate about improving the quality of life in Scarborough.”

    Ron Lowe, Vice Chair, TSH CPAC

    Having retired from an esteemed career in education as a teacher and principal, Ron Lowe directs his new-found time to volunteer at TSH through the CPAC. He will be entering his third year as a member of the CPAC and has been actively involved in various discussions and community consultations. Recently, Ron made a presentation to hospital staff regarding perspectives on patient care.

    Ron is an advocate for equity within our diverse community. He encourages members of Scarborough’s diverse community – from youth to seniors – to actively participate in the stewardship of the hospital.

    “I look forward to working in cooperation with all stakeholders to enable The Scarborough Hospital to reach its goals      of serving and meeting the needs of the diverse community,” says Ron.

    Ron is a long-time Scarborough resident, growing up as a teenager near the General campus. He currently resides near the Birchmount campus.

    TSH’s CPAC

    Members of TSH’s CPAC bring the ‘voice’ of both the community and the patient/caregiver to the table.

    As the ‘community voice’, members act as a communication liaison between TSH and the community and provide input into the hospital’s community engagement strategy and strategic matters of importance to the community.

    As the ‘patient/caregiver voice’, members have the opportunity to participate in initiatives that bring topical and relevant health care issues to the Scarborough community through formal public forums, as well as initiatives that relate to the hospital’s strategic direction of “Patients as Partners”, which is aimed at improving the patient and family experience in care delivery.

    For more information on the roles and responsibilities of TSH’s CPAC, view the Terms of Reference on the hospital’s website.

    Recruitment for TSH’s CPAC

    TSH is currently recruiting individuals who have been patients or caregivers of patients to join the CPAC. This is an exciting opportunity for patients and/or caregivers to work with the hospital to elevate the patient experience, advance the hospital’s commitment to patient-centred care, and help shape the way health care is delivered in Scarborough.

    At TSH, we recognize patients and their families as valued members of our health care team who have important perspectives, feedback, and solutions to share. Members of TSH’s CPAC are able to:

    • partner with health care providers/administrators and provide input and perspectives on hospital initiatives related to improving the patient care experience;
    • provide advice to the President and CEO, administration, and the Board of Directors regarding current and emerging issues facing the hospital; and
    • communicate hospital initiatives back to the communities and organizations that they represent.

    If anyone is interested in participating on TSH’s CPAC, they are invited and encouraged to apply by going to the hospital’s website at

    Completed applications must be received by Friday, October 30, 2015.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

  • eNewsletter Sign Up

    Select Language: