For the second consecutive year, The Scarborough Hospital (TSH) has been awarded a Gold Quality Healthcare Workplace Award from the Ontario Hospital Association (OHA) and the Ministry of Health and Long-Term Care for the hospital’s efforts to improve the quality of work-life for staff and the care and services delivered to patients.
Health care organizations from across the province participate in the Quality Healthcare Workplace Awards, which are meant to raise the bar of excellence for quality health care workplaces. The award has four levels – Bronze, Silver, Gold and Platinum.
“This is a significant achievement in which everyone at The Scarborough Hospital can take pride,” said Robert Biron, President and CEO of TSH.
“It acknowledges our sustained focus on delivering the highest quality of care to our patients and families, as well as our deep commitment to providing a healthy workplace for our valued staff.”
The OHA Quality Healthcare Workplace Awards rank among many recent exceptional awards and achievements for TSH. Other notable examples include:
- Achieving Exemplary Status by Accreditation Canada with a 98.8 compliance rate in the spring of 2013;
- A 95 per cent average across both campuses in standards set out by the Ontario Laboratory Accreditation for the hospital’s Laboratory Services in the fall of 2013;
- The lowest overall Emergency Department (ED) wait times among full service EDs in the Greater Toronto Area (GTA) for 2013-2014;
- Outstanding results in Ontario’s pregnancy, birth and childhood registry – known as the Better Outcomes Registry and Network (BORN) – which not only exceed TSH’s peer hospitals, but in many cases also rates ahead of the entire province.
“The Scarborough Hospital firmly believes that a quality work environment leads to a high performing health care organization,” said Rhonda Lewis, Vice President, Human Resources and Patient Relations.
“These accomplishments are a testament to these beliefs and showcase the outstanding dedication and ambition of our staff, physicians and volunteers who truly make The Scarborough Hospital a remarkable place to be.”
Quality Healthcare Workplace Award winners were honoured on November 4 at the OHA’s HealthAchieve conference.