Call Ahead for Volunteer Assistance – or CAVA for short – was developed by the hospital’s Volunteer Services program and is available for anyone planning a visit to The Scarborough Hospital.
CAVA provides a 24-hour scheduling service, which patients or caregivers can call up to 24-hours prior to their scheduled appointment to have a volunteer meet them upon arrival.
CAVA can be accessed one of two ways:
- by telephone at 416-438-2911, ext. 6846;
- or by sending an email to firstname.lastname@example.org
Voicemail messages are checked every morning and a confirmation call is provided so patients know someone will be there for them.
When contacting CAVA, please include the following information:
- Patient name
- Contact telephone number
- Date and time of appointment
- Arrival time and door location
For more information and a list of entrances at the hospital, please review the information pamphlet.