• Volunteer Assistance Available For Those In Need
    Published August 2, 2016

    Call Ahead for Volunteer Assistance – or CAVA for short – was developed by the hospital’s Volunteer Services program and is available for anyone planning a visit to The Scarborough Hospital.

    CAVA provides a 24-hour scheduling service, which patients or caregivers can call up to 24-hours prior to their scheduled appointment to have a volunteer meet them upon arrival.

    CAVA can be accessed one of two ways:

    • by telephone at 416-438-2911, ext. 6846;
    • or by sending an email to

    Voicemail messages are checked every morning and a confirmation call is provided so patients know someone will be there for them.

    When contacting CAVA, please include the following information:

    • Patient name
    • Contact telephone number
    • Date and time of appointment
    • Arrival time and door location

    For more information and a list of entrances at the hospital, please review the information pamphlet.

Share Your Experience With Us

Our mission is to provide an outstanding care experience that meets the unique needs of each and every patient. To do that, we need to hear from you.

You may receive a questionnaire in the mail about your stay at The Scarborough Hospital. By answering the questions and returning the form to us, you can help us continually improve the care we deliver to our patients. You can provide feedback at any time through the Patient Feedback Form on our website.

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